At Sheikh Zarr, customer satisfaction is important to us.
Refund Eligibility
Refunds may be considered for approved returns involving damaged, defective, incorrect, or otherwise eligible products under our Return & Exchange Policy.
Refund Process
Once your returned item is received and inspected, we will notify you whether your refund request has been approved.
Refund Method
For prepaid orders, approved refunds will be arranged through an agreed payment method. For Cash on Delivery orders, our team will contact you to arrange an appropriate refund method.
Processing Time
Approved refunds are generally processed within 7–14 business days. The time required for the funds to reach you may depend on your bank or payment provider.
Shipping Charges
Original shipping charges and return shipping costs will be handled according to the reason for return and applicable law.
Cancellation
If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been dispatched.
Contact Us
For refund inquiries, contact [your email] or [your contact number] and include your order number.
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